Privacy Policy

At Ikingsky® Underwear, Briefs, Thong, Men’s Thongs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website, mobile applications, products, services, events, social media pages, or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

What Information Do We Collect?

We collect both personal and non-personal information about you. Personal information is information that can be used to identify you specifically, like your name, email address, phone number, etc. Non-personal information is usage or device data that cannot be used to identify you.

Personal Information

The personal information we collect depends on how you interact with us, but may include:

Contact information (such as your name, mailing address, email address, and phone number)
Account information (such as your username, password, and preferences)
Demographic information (such as your age, gender, ethnicity, and occupation)
Payment information (such as your payment card number, expiration date, and billing address)
Order information (such as items purchased, quantities, delivery address, etc.)
Communications (such as emails, chats, or other communications with our representatives)
Social media handles (if you interact with or mention us on social media)
Marketing preferences (such as opt-in/opt-out preferences for promotional emails)
Location information (such as your computer or mobile device’s IP address and GPS location)
Audio recordings (such as call recordings when you contact our customer service)

We may collect this information directly from you, such as when you create an account, make a purchase, contact us via phone/email/chat, participate in surveys, contests or promotions, interact with us on social media, or otherwise provide information to us.

We may also automatically collect certain information about you when you access or use our services, using various tracking and data collection technologies like cookies, web beacons, pixels, local storage, etc. See the “Tracking Technologies” section below for details.

Non-Personal Information

We may collect non-personal information about your interactions with our services such as:

Usage data (such as pages visited, products viewed, links clicked, files downloaded, etc.)
Device data (such as device type, operating system, browser type, ISP, language settings, etc.)
Location data (such as your general geographic location indicated by IP address or more precise location from GPS, wifi signals, beacons, etc., if you enable location services)
Error reports and performance data (such as crashes, system activity, hardware settings, browser type, etc. to improve our services)
Referral data (such as the website domain or advertising campaign that referred you to our site)
Demographic data (such as general age, gender, interests, etc. not personally identifiable)

This information is collected using various tracking technologies and may be associated with your personal information to provide, analyze, and improve our services. See the “Tracking Technologies” section below for details.

How Do We Use Your Information?

We may use both personal and non-personal information about you for various purposes, including:

To provide, operate, and improve our website, products, services, and advertising
To process and fulfill orders, payments, returns, exchanges, requests, and other transactions
To respond to your comments, inquiries, provide customer service, and communicate with you
To send you informational and promotional content or personalized product recommendations via email, SMS, social media, postal mail, ads, notifications, etc.
To send administrative information to you, such as changes to our policies, terms, and agreements
To prevent fraud, criminal activity, security breaches, and enforce our policies
To comply with legal obligations and assertions, exercise legal rights, or defend against legal claims
To conduct research, analytics, and analysis of our services and customers
To preserve the rights, safety, or property of our business, customers, or the public
For other purposes disclosed at the time you provide information or as otherwise set forth in this Privacy Policy

When Do We Disclose Your Information?

We will not disclose your personal information except in the following circumstances:

With your consent – We may disclose personal information with your permission.
To our service providers – We may employ third party companies and individuals to perform services on our behalf such as payment processing, order fulfillment, customer service, marketing, analytics, email delivery, auditing, etc. These service providers are only provided with the personal information needed to perform their functions and are contractually bound to protect and only use it for authorized purposes.
For legal reasons – We may access, use, preserve, transfer and disclose your information (including personal information) to our legal advisors, law enforcement, governmental agencies, or third parties: (i) to comply with our legal obligations; (ii) to respond to lawful requests, legal orders, or legal process; (iii) to verify or enforce our policies, agreements, and rights; (iv) to address fraud, security or technical issues; or (v) to protect our rights, property, safety of our customers or the public from harm as required or permitted by law.
In case of merger or sale – If we become involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of assets, or transition of services to another provider, then your information may be sold or transferred as part of such a transaction. We will notify you of any such event if your personal information is involved.
Aggregate or de-identified information – We may disclose or use aggregate or de-identified information for any legal purpose.

How Do We Protect Your Information?

We take reasonable precautions and follow industry best practices to protect your personal information and ensure its appropriate use:

We use encryption and access controls for sensitive personal information.
We restrict access to personal information only to employees and contractors on a strict “need to know” basis.
We train our employees and contractors on privacy and data security.
We conduct privacy impact assessments for high-risk processing activities.
We implement technical, physical, and administrative safeguards to protect your data.

However, no method of transmission over the internet or data storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

What Are Your Privacy Choices?

You have certain choices available regarding our use and disclosure of your personal information:

You may opt-out of promotional communications (such as marketing emails) by following the unsubscribe instructions in the message.
You may access, update, or delete certain personal information by signing into your account and adjusting settings or contacting customer support.
You may object to certain uses of your personal information or withdraw consent previously given by contacting our Privacy Officer.
You may enable or disable cookies and tracking technologies by adjusting your browser settings. See the “Tracking Technologies” section for details.
You may opt-out of interest-based advertising by adjusting ad network privacy settings and cookie opt-outs. See the “Third Party Advertising” section for details.

We will apply your privacy choices going forward and cannot undo any uses or sharing already conducted based on prior consent. If you do not wish to provide consent or subsequently withdraw it, you may not be able to access all areas or features of our services.

Third Party Advertising & Analytics

We work with various third party advertising networks, analytics providers, and other services to personalize content and ads, analyze traffic, and better understand your use of our services. These services may collect information using tracking technologies like cookies or pixels even when you are not interacting with our website or mobile apps.

Advertising Networks

We allow third party advertising networks to serve contextual ads on our website. These companies may use cookies, pixels, or other technologies to collect information about your visits and activities on our site and other sites in order to provide you ads about products and services tailored to your interests.

You may opt-out of receiving interest-based advertising from many of these networks by visiting the following sites and adjusting your tracking preferences:

Network Advertising Initiative
Digital Advertising Alliance
Digital Advertising Alliance – Canada

Analytics Providers

We use analytics services like Google Analytics to help understand use of our website and services. These services may collect information sent by your browser or mobile device, including pages visited, links clicked, user IP address, unique device IDs, and other website usage data. We use this information to analyze and improve our services.

You can opt-out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on.

Social Media Features

Our website may include social media features and widgets like Facebook or Twitter buttons/feeds. These features may collect information such as your IP address and profile information and track your use of these features. Such information is collected directly by the third party company providing the feature and is subject to the company’s privacy policy. We do not control or access this information.

Tracking Technologies

We and our service providers use cookies, web beacons, pixels, local storage, and other tracking technologies to recognize you and/or your device(s) on, off, and across different Services and devices. We use these technologies to provide, analyze, and improve the Services, personalize content, target advertisements, measure the effectiveness of ads, determine users’ interests and trends, administer the site, track users’ movements around the site and services, help determine what offers and pricing to present to you, identify technical issues, monitor fraud, gather demographic information about our users, and to complete transactions.

Cookies – Cookies are small text files sent by your web browser and stored on your device when you visit a website. Cookies allow a website to recognize your device and store some information about your preferences or past actions. For example, cookies allow us to recognize you if you visit our site again and remember your submitted information and preferences. They also help us understand visitor website usage and analyze traffic to our website. You can adjust cookie settings on your browser, including blocking or deleting cookies. Certain features of our service may not work properly if you block cookies.

Pixel Tags / Web Beacons – A pixel tag (also known as a web beacon) is a piece of code embedded on web pages and emails that collects information about your engagement, including opening the email or web page, links clicked, and conversion data. Pixel tags allow us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. This information helps us personalize and improve the Services, target offers and ads, and analyze usage.

Local Storage – Local storage allows a website or application to store information locally on your device(s). Local storage is similar to cookies but can store larger amounts of data. Local storage enables faster, more efficient browsing and more personalized services. We may use local storage to store information about you and your activities, preferences, authentication, and other information to personalize and speed up use of the Services. You can adjust your browser settings to control local storage.

Do Not Track – We currently do not respond to “Do Not Track” browser settings or signals.

Children’s Privacy

Our website and services are intended for general audiences and not directed to children under the age of 13. We do not knowingly collect or request personal information from children under 13 without consent from a parent or guardian. If you are under 13, do not access or use our website or services or provide us with any personal information. If we become aware that we have unknowingly collected personal information from a child under 13, we will make reasonable efforts to delete such information in accordance with applicable laws. If you believe we have mistakenly collected personal information from your child, please see the “Contact Us” section below.

California Privacy Rights

If you are a California resident, you have certain rights and choices under the California Consumer Privacy Act (CCPA) regarding your personal information.

Right to Know and Access – You have the right to request that we disclose what categories of personal information we collect, use, and share about you. You also have the right to access the specific pieces of personal information we have collected about you in the prior 12 months. Exclusions apply under California law.

Right to Request Deletion – You have the right to request we delete personal information we have collected from you, subject to certain exemptions under applicable law.

Right to Non-Discrimination – You have the right to not receive discriminatory treatment from us for exercising your privacy rights under the CCPA.

Shine the Light – California residents also have the right under California Civil Code § 1798.83 to request certain information regarding disclosure of personal information by us to third parties for direct marketing purposes. To make such a request, please send us an email at the address provided in the “Contact Us” section below.

To exercise any of the above rights, please submit a request using the contact information provided under the “Contact Us” section below. We will verify and process requests in accordance with applicable laws.

International Transfers

We operate globally and may transfer, process and store your personal information outside the country where you reside to wherever we or our third-party service providers operate for business purposes. Wherever we transfer, process or store your personal information, we will take reasonable steps to protect it.

Changes To This Privacy Policy

We reserve the right to change this Privacy Policy at any time. The most current version will always be posted on our website. Any material changes will take effect as soon as they are posted. Your continued accessing, browsing, or use of our Services indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, you may contact us at:

Email: [email protected]

Phone: 1-800-123-4567

Address: 123 Underwear Lane, Nashville TN 37217